Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes

Productivity Tools – Gain a competitive advantage using these high performance productivity  instruments, facilitator kit, software and web-based products:

 

Customer service, customer training, lynda jeppesen speaker, customer service tapes, customer service keynotes Adventures in Attitudes®
A Guided Program for Achieving Personal and Professional Success
Positive employee attitudes create positive actions toward organizational goals. Employee attitude is increasingly cited in surveys as the number one performance-related issue of companies, large and small. Coping with the continuous changes of the downsized, team-oriented and increasingly diverse workplace has left many people confused, fearful and sometimes angry. As attitudes deteriorate, so do commitment, loyalty and most importantly performance.

Adventures in Attitudes® is an empowerment strategy for today’s and tomorrow’s workplace. It’s designed to help employees understand that how they perceive and respond to events around them is their choice. It’s key to establishing personal responsibility and accountability in the midst of change. And it’s critical in turning passive resistance into high-energy performance.

The Experience ...

Adventures in Attitudes® is a flexible program that can be offered over three days or, in a modular format, over several weeks. Using small group interaction, shared personal experiences, individual and group exercises, and facilitator-led discussion,, learners move through ten high involvement areas important to developing critical life skills:

  • effective listening
  • developing communication skills
  • attitude awareness
  • dealing with emotion
  • understanding people
  • attitudes of personal empowerment
  • creative problem solving
  • team building strategies
  • motivational power
  • reaching you potential

Adventures in Attitudes® Leads to Personal Benefits and Organizational Results.....

Experienced by over 4 million people worldwide, Adventures in Attitudes® has been making a positive difference in personal and organizational performance for more than twenty years. It’s a time-tested, life-changing human relations program that will:

  • create a climate of empowerment, not compliance
  • increase self-awareness and affirm strengths, talents and abilities
  • transform negative attitudes into positive ones
  • foster communication and teamwork
  • inspire leadership and innovation
  • reduce stress and conflict
  • increase flexibility and overcome resistance to change
  • achieve new levels of performance through goal-setting techniques

Adventures in Attitudes® Trainer’s Kit Includes:

  • One complete Facilitator Manual
  • One Participant’s Guidebook
  • One set of "I AM, I CAN, I WILL"
  • Affirmation Cards
  • One stopwatch for project timing
  • An attractive, sturdy canvas bag to carry all your supplies

Item B-171
$425.00

Order

 

 

Adventures in Attitudes® Participant Guidebook
Item U-171
$95.00

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Adventures in Attitudes® Affirmation Cards
Item No. P-071 (Set of 72 Cards)
$15.00

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Adventures in Attitudes® Audio Album
A great complement to the lessons learned in Adventures in Attitudes®! Use these 25 messages and insights from Bob Conklin, creator of Adventures in Attitudes®, to encourage and sustain positive employee attitudes and performance.
Four audio cassettes.
Item D-170
$49.95

Order

 


Place Your Order Today 

Adventures in Attitudes            

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Product: Guide Book Facilitator's Kit  Cards Audio Album


Quantity:
Item U-171
     $95.00
Item B-171
     $425.00

Item P-071 
     $15.00
Item D-170
     $49.95

Once order has been placed Lynda Jeppesen will contact you for payment information. 
Or call toll free  1-888-665-3937

 

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