Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes

Productivity Tools – Gain a competitive advantage using these high performance productivity  instruments, facilitator kit, software and web-based products:

 

Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes

 Dimension of Leadership Profile®
Collapsing organizational hierarchies and increasing workforce diversity has dramatically altered our understanding of leadership. Leadership is no longer seen as one defining role atop the business pyramid.

Today’s leaders come in many varieties: from charismatic visionaries to quiet team players. Leadership is understood in its multiple dimensions with leaders and followers interchanging roles as the situation demands.

The Dimensions of Leadership Profile® looks at the interrelationship of leading and following. It allows individuals to decide when it’s appropriate to lead and to assess when to follow. Multi-dimensional work teams demand workers with flexible roles, who know themselves and bring a breadth of skills to bear on their environment, and who contribute multi-dimensionally throughout the work process.

Discover the Twelve Dimensions of Leadership

The Dimensions of Leadership Profile allows learners to explore leadership from one of three points of view: self as leader; another person as leader; or, the need for leadership in a particular situation. The profile them guides learners in their personal assessment of four broad aspects of leadership: Character, Analysis, Accomplishment and Interaction. Finally, learners determine how they view twelve specific dimensions of leadership:

  • enthusiasm
  • integrity
  • self-renewal
  • courage
  • perceiving
  • judgment
  • performing
  • problem solving
  • team building
  • collaboration
  • inspiring
  • serving others

The Dimensions of Leadership Profile® helps people in your organization:

  • discover personal leadership characteristics
  • define primary qualities needed by leaders
  • develop an understanding of the leader-follower relationship
  • encourage acceptance of different approaches to leadership
  • match leadership approaches to organizational needs
  • meet the challenges of today’s team-oriented workplace
  • recognize the strengths in shared leadership

Dimensions of Leadership Profile® Coin-rub scoring
Item-C-278
$15.00
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Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes

 Dimension of Leadership Profile® Facilitator’s Kit 
Everything you need to administer the Dimensions of Leadership Profile® is contained in the comprehensive Facilitator’s Kit. Designed to provide human resource professionals with practical, research-based expertise, the kit helps you deliver a unique approach to workplace learning:
  • provide a self-directed scoring and interpretation process that actively engages the learner in the context of personal experienced
  • simplify complex issues to increase understanding
  • create a non-judgmental language for exploring awareness, attitudes and behavior related to diversity issues
  • identify leadership and follower ship opportunities
  • develop appreciation for a variety of roles
  • foster self-awareness and behavioral insights for long-term performance results

The upgraded seminar uses a new Action Cycle, new activities, and all new case studies, adding value to team development.

Facilitator’s Kit includes:

  • One Facilitator’s Manual with fully scripted seminar
  • Transparency masters and reproducible handouts (bound and unbound)
  • Research and technical background
  • Two Dimensions of Leadership Profiles

Facilitator's Kit
Item-B-278
$445.00
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Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes Presentation Materials on Disk: 
Reproducible handouts and transparency masters are available as a Microsoft PowerPoint presentation on disk, including handout notes and color slides. IBM compatible PC and Microsoft PowerPoint software required.

Disk
Item-W-598
$99.95
Order

 

 

 

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Dimension of Leadership Profile 
Company: Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes
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Product: Profile Facilitator's Kit Disk


Quantity:		 Item-C-278 
     $15.00
 Item-B-278 
     $445.00
 Item-W-598 
     $99.95

Once order has been placed Lynda Jeppesen will contact you for payment information. 
Or call toll free  1-888-665-3937

 

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