Customer service, customer training, customer service speaker, customer service tapes, customer service keynotes

Productivity Tools – Gain a competitive advantage using these high performance productivity  instruments, facilitator kit, software and web-based products:

 
Focus Point®
Focus Point is a new, paper-based DiSC® instrument incorporating the latest research in a 4-color, easy-to-use format. It is a practical self-assessment that helps people bring their thoughts and emotions into clearer focus, reflect on their personalized feedback, and develop a personal action plan to move toward positive results. Designed around a unique "Focus/Reflect/Act" learning model, Focus Point is a powerful way to help people increase their emotional intelligence in everyday situation.

Contains Two Response Forms
Focus Point contains two response forms to give people insight into their behavior in different situations. Use it to compare and contrast behaviors and emotions in a wide variety of situations such as:

  • A previous job; a current job
  • A troubling situation; a comfortable situation
  • Working on Team A; working on Team B

Whether you are introducing DiSC, or reinforcing DiSC learning, Focus Point offers a new response format, user-friendly design, and detailed feedback in five key areas. It provides clear, dynamic understanding of why we act the way we do, and opens a world of positive options as we face the challenges of a changing world.

Developing Emotional Intelligence
By understanding how our thoughts and feelings drive our behavior, people can learn to manage their emotions so they can achieve the results they want. Focus Point is a personalized assessment that:

  • is based on DiSC, a proven approach to understanding emotions and behavior in changing situations
  • provides a framework for focusing on a specific situation, reflecting on what’s going on, and choosing to act in ways that will bring positive relationships and results
  • guides users through three levels of interpretation for personal insights and action planning
  • includes two response forms so people can compare and contrast emotions and behavior in different situations

A Focus Point Facilitator’s Sourcebook is also available, which includes:

  • Background information
  • Administration details
  • Application options and activities
  • Focus Point

Item C-628
28 pages - 4 color
$17.00
Order

 

 

Focus Point Facilitator’s Sourcebook
Item B-428
Spiral-bound, 100 pages
$445.00
Order

 

Place Your Order Today 

Focus Point®            
Company:
Name:
Phone:
Email:
Shipping Address:
Product: Profile Facilitator's Kit


Quantity:		 Item C-628
     $17.00
 Item B-428
     $445.00

Once order has been placed Lynda Jeppesen will contact you for payment information. 
Or call toll free  1-888-665-3937

 

Top of page